Frequently asked questions

ZagTrader is built for regulated financial institutions that run trading and investment businesses. Typical clients include retail and institutional brokers, asset and wealth managers, banks, crypto exchanges, and fintechs. If your business depends on trading, risk management, custody, or client reporting, ZagTrader is likely a fit. Learn more about our solutions.

We support flexible deployment models, including SaaS, private cloud, and on-premise installations. Many clients start with a hosted deployment and later move to hybrid or on-premise as their scale and regulatory requirements evolve. We work with your IT and security teams to choose the right deployment option. Learn more on our Security & Compliance page.

Yes. In addition to traditional assets like equities, ETFs, derivatives, and FX, ZagTrader includes a full Digital Assets module for crypto trading, tokenization, custody workflows, and integrations with wallets and exchanges. This allows you to manage both traditional and digital assets on a single platform. Learn more on the Digital Assets platform page.

Absolutely. You can fully brand portals, mobile apps, and workflows with your identity. Our white-labeling capabilities include customizable UI/UX, branding elements, reporting templates, and client communications. This allows you to deliver a consistent brand experience while running on our infrastructure.

ZagTrader is used by over 100 institutional clients with $500B+ in client assets on the platform, across 25+ markets. Our client base includes brokers, banks, asset managers, exchanges, and other regulated entities across multiple regions. Many deployments serve both retail and institutional segments from the same platform. Learn more about our company.

ZagTrader supports equities, fixed income, FX, cryptocurrencies, mutual funds, ETFs, derivatives, structured products, and alternative investments. Our multi-asset architecture allows for consistent trading, risk management, and reporting across all instrument types from a single platform. Learn more about Trading & Execution.

Yes. Real-time risk, margin, and regulatory compliance engines are embedded in the core platform. This includes pre-trade, intra-trade, and post-trade controls, exposure monitoring, limit management, and regulatory reporting for frameworks like MiFID II, FATCA, and EMIR. Learn more about Risk & Compliance.

ZagTrader offers comprehensive integration options through REST APIs, FIX protocol, and WebSocket connections. We provide SDKs for major programming languages and can integrate with your existing CRM, accounting, KYC/AML, and other systems. Learn more about Integration & Hosting.

ZagTrader is ISO 27001:2022 certified and implements industry best practices for data protection. This includes end-to-end encryption, role-based access controls, multi-factor authentication, and regular security audits. We provide detailed security documentation and, where required, additional information under NDA. Learn more and download our ISO certificate.

ZagTrader connects to 25+ markets and exchanges and 1,100+ destinations through ZagFN, with routing destinations across the Middle East, Europe, Americas, and Asia-Pacific. We continuously expand our connectivity based on client needs. View all routing destinations.

Implementation depends on your scope and integration needs. A typical project includes discovery and scoping, environment setup, integrations with your markets, custodians and banks, configuration of workflows, user training, and go-live support. Our team and partners work alongside your IT and operations teams throughout the process. Book a demo to discuss your project.

Implementation timelines vary based on scope and complexity, but typically take a few months. Our modular approach allows for phased implementations, starting with core functionality and expanding over time. Our professional services team works with you to establish a realistic timeline.

ZagTrader offers comprehensive support options including 24/7 technical support, dedicated account management, regular maintenance and updates, and ongoing training. We provide different support tiers to meet your specific needs, from standard business hours coverage to round-the-clock mission-critical support.

Yes, initial training is included as part of the implementation process. We offer role-based training sessions for administrators, traders, risk managers, and other user types. Additional training packages are available for new staff onboarding and advanced features.

ZagTrader's pricing is based on the modules you select, the number of users, and your deployment model. We offer subscription-based pricing for cloud deployments and perpetual licensing options for on-premise installations. Contact our sales team for a customized quote.