Privacy Policy

Last Updated: May 27, 2025

ZagTrader ("we", "our", or "us") is committed to protecting your privacy and handling your personal data with transparency and integrity. This Privacy Policy explains how we collect, use, and protect your information when you visit our website (www.zagtrader.com) and engage with our services.

1. Information We Collect

We may collect and process the following categories of personal data:

• Contact Information (e.g. name, email address, phone number) when you submit a form or contact us
• Business Information (e.g. company name, role, industry) for demo or partner inquiries
• Technical Data such as IP address, browser type, operating system, and usage logs through cookies and analytics tools
• Communication Data from emails, demo requests, or support interactions

2. How We Use Your Data

We use your data to:

• Respond to inquiries, demo requests, and support cases
• Provide access to resources, downloads, or newsletters
• Improve our website performance and user experience
• Comply with legal, regulatory, or cybersecurity requirements

We do not sell, rent, or trade your personal data to third parties for commercial purposes.

3. Legal Basis for Processing

We rely on the following lawful bases for processing your data:

• Consent — for newsletter signups or marketing
• Contractual Obligation — when you request demos or engage with us commercially
• Legitimate Interest — to improve our website or understand user behavior
• Legal Obligation — where required for compliance or law enforcement

4. Cookies and Tracking

We use essential and analytics cookies to improve site functionality and monitor usage. You can manage cookie preferences via your browser settings.

For more information, see our Cookie Policy.

5. Data Security

ZagTrader adheres to ISO 27001 best practices and uses industry-standard security protocols to safeguard your data, including:

• TLS/SSL encryption
• Firewalls and access controls
• Role-based user permissions
• Secure data storage and backup

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. Your Rights (GDPR & Global)

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data
• Withdraw consent at any time
• Object to or restrict certain types of processing
• Lodge a complaint with your local data protection authority

To exercise any of these rights, contact us at: privacy@zagtrader.com

8. Third-Party Services

We may use trusted third-party providers (e.g. analytics, CRM tools, hosting) who process data on our behalf under strict confidentiality and data processing agreements.

9. International Transfers

If we transfer data outside your jurisdiction (e.g. to cloud services), we ensure it is protected by appropriate safeguards such as Standard Contractual Clauses (SCCs).

10. Updates to This Policy

We may update this Privacy Policy to reflect changes in legal, technical, or business developments. The "Last Updated" date at the top will indicate the latest revision.

11. Contact Us

For privacy-related questions or data requests, contact: